Refund policy

Refund Policy

30-Day Guarantee
Not happy with your Easeloop order? Email support@easeloop.us within 30 days of delivery with your order number, and we’ll make it right.

Damaged, defective, or wrong item: send us a photo and we’ll send a free replacement or a full refund. No return needed.

Changed your mind: we’ll refund the item price. In most cases you won’t need to send it back, and we’ll tell you first if we do.

Cancellations: email us within 24 hours of ordering, or before it ships.

Refunds go to your original payment method within 5-7 business days of approval.